Our goal is to make your experience as easy as possible.  You have a number of options:  WE Supply the Box, YOU Supply the Box, YOU HANDLE Shipping or MEET Up.

When WE supply the box, SGS sends a box (with packing material and label) directly to your door.  Just pack up your item(s) and drop off at any FedEx location or simply call FedEx for pick up.  Cost includes shipping the item(s) back after service is complete.

When YOU supply the box, SGS emails a FedEx label directly to you.  You provide the box and packaging.  Once packed, drop off at any FedEx location or simply call FedEx for pick up.  Cost includes shipping the item(s) back after service is complete.

When YOU HANDLE the shipping, you will be responsible for shipping your equipment to SGS.

Meet up is a possibility if you reside locally.  Arrangements may be possible to pick-up and drop-off your equipment at an agreed upon location.

Yes. Most of our non-local work comes in by FedEx mail-in service, and that’s the way we prefer to handle it.

You can:

• Start on the Place An Order page and tell us what you’re sending.
• Choose one of the shipping options (we supply the box/label, or you do).
• Ship your regulators, BCs, and computers to us from anywhere in the U.S.

We already support individual and fleet customers in multiple states, not just Texas.

Shipping costs are extra.  However, we look to make the shipping experience easy and a fixed cost as much as possible.

Our goal is to get your equipment serviced and back to you within 7 days plus shipping time based upon parts availability. We stock a wide variety of service kits from the major manufacturers. However, based on the manufacturer and/or age of your equipment, parts may not be in stock or readily available.

Express Service is available at an additional cost if you need your equipment back sooner.  Express Service is 2 days plus shipping time and based on parts availability.  Express Service requests will be contacted directly.

Preventative maintenance is almost always cheaper and safer than waiting for something to fail.

When a regulator or BC fails in the field, you’re not just paying for parts and labor. You may also pay extra for rush shipping, last-minute rentals, diagnostic time, and—worst of all—missed dives while the gear is down. In practice, unplanned, reactive maintenance can cost three to nine times more than planned service once you factor in those overheads.

Preventative service lets us:

• Catch wear and issues before they become failures.
• Plan parts and scheduling instead of scrambling at the last minute.
• Keep your life-support gear performing the way it should for the dives you care about.

We still help when something breaks, but our goal is to see your gear before it lets you down, not after.