Delivering Your Equipment to SGS
Drop-Off (Appointment Required)
Drop-off is by appointment only. We will provide the drop-off address and instructions when we confirm your appointment. Do not ship to the drop-off address.
Pickup (Quoted Service)
Pickup is available in our working area as a quoted service. If you want pickup, select the Pickup option at checkout (or request it in your order notes). We will confirm availability and pricing before scheduling.
Ship-In (Customer Ships to SGS)
If you selected “Ship to SGS” at checkout, you are responsible for buying shipping with your preferred carrier and packing your gear safely.
Ship-to address:
Scuba Gear Service
116 W Main
Unit 1767
Trinity, TX. 75862
What to put on the label:
- Name
- Your order number (recommended): “Order #1234”
- Phone number (optional but helpful)
What to include inside the box:
- A note with: Order #, your name, email, phone, and what you want serviced
- Any special instructions (approval threshold, return shipping preference, etc.)
Packing checklist (regulators and life-support gear)
- Cap/plug first stage ports if you have dust caps/plugs. If not, wrap to keep grit out.
- Protect second stages (wrap in bubble wrap; don’t let them bang against metal parts).
- Coil hoses loosely (avoid tight kinks).
- Use a sturdy box with padding so nothing moves when shaken.
- If you’re shipping computers/lights, protect screens and lenses.
Insurance and tracking
- Use a service with tracking.
- Insure the package for a value you’re comfortable replacing (gear replacement cost, not service cost).
- Keep your receipt until SGS confirms receipt.
Where to buy shipping
USPS: Click-N-Ship / Find a Post Office
UPS: Ship a package / Find a location / Schedule a pickup
FedEx: Create a shipment / Find a location
